Business landline switch-off checker

Openreach says the old analogue phone network (PSTN) switches off permanently on 31 January 2027. Tick what your business has and get a short list of what to do.

A corner shop owner taking a card payment, with an alarm panel and phone on the wall

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1. What does your business have plugged into a phone line or socket?

Tick all that apply.

Desk phones on a landline A card machine (payment terminal) A burglar or fire alarm that's monitored A lift with an emergency phone Door entry, gates or access control A fax or franking machine A telecare or personal alarm Tills, meters, telemetry or building systems

2. Has your phone provider already moved you to a digital line?

Yes, they've confirmed it No I'm not sure

3. Would a power cut that stopped your phone line put anyone at risk?

Yes No

What next?

Optional. Pick one step. We never collect bill contents. Reminder emails use double opt-in: nothing is set up until you tap the confirmation link.

Your answers stay on this page. We count only that the checker was used and which boxes were ticked, with nothing that identifies you or your business.

Background

We've covered the switch-off in more detail in our news guide: what the January 2027 landline switch-off means. Sources: Openreach warning to businesses, 30 October 2026; Openreach: upgrading the UK to digital phone lines.

Questions

When does the business landline switch off?

Openreach says the PSTN will be permanently decommissioned on 31 January 2027 (Openreach, 30 October 2026).

Can I keep my business phone number?

Usually, yes. Ask your provider to move the number to a digital line, or ask your new provider to port it when you switch.

Will my alarm or card machine stop working?

It might, if it still uses the old analogue line. Openreach lists payment terminals, lift phones, fire and security alarm panels and door entry among the systems still relying on it. Ask each supplier.

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